IT之家 10 月 24 日消息,科技媒体 NeoWin 昨日(10 月 23 日)发布博文,报道称微软在 Teams 中正式上线 Queues 应用,旨在帮助企业更高效地处理客户来电,提升客户服务质量。 微软表示新推出的 Teams Queues ...
【ITBEAR】微软近日在Teams平台推出了全新的Queues应用,这一创新工具旨在优化企业客户服务流程,提高处理客户来电的效率。据悉,该应用特别为不在传统呼叫中心工作的客服代表设计。
具体来说,用户安装了2024年9月预览更新KB5043131后可能会注意到,在非管理员账号下,无法启动Quick Assist、Microsoft Teams和Windows Narrator等应用程序。
Martello Technologies Group Inc., ("Martello" or the "Company") (TSXV: MTLO), an expert in user experience management for ...
Explore Microsoft Teams and Outlook's latest features boosting security and collaboration in the October 2024 update.
Discover how VoIP is transforming remote team communication with cost-effectiveness, flexibility, and enhanced collaboration, ...
Recalled Recall, $30 for Windows 10 updates, new Windows bugs, and more stories in this week's Microsoft Weekly news recap.
The world is rapidly changing, and supply chains are vulnerable. Retail and consumer goods organisations are besieged by ...
Black Basta has been blamed for over 500 ransomware attacks worldwide, and has established itself as one of the most prolific ...
Microsoft has become so dominant in enterprise communications that it’s hard not to compare it to the Bell System. But global monopolies in telecom have vastly different implications.
While the proliferation of Operator Connect options initially was a positive, the current overwhelming number of options, and the complexity of managing an on-going voice environment, can easily ...
Tech giant Microsoft is to create up to 550 jobs in Ireland over the next three to four years as the company invests heavily ...