Discover the top high-tech trends driving industry growth in 2025, including reshoring, digitization, and AI adoption.

If you follow industry news, you’ve probably heard the buzz about AI agents, which promise to bring autonomous AI commerce ...

Loyalty programs can be powerful drivers of revenue and better customer relationships, but only if the C-suite understands ...

Find out how AI copilots are helping sales teams streamline sales processes and how the technology will help boost sales in ...

Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

Holiday spending 2024 will increase, but consumers will be frugal and looking for deals during the shortened peak shopping ...

B2B companies can improve outcomes and today's B2B buyer journey by blending digital self-service and the human touch.

Filled with must-know stats, a new Harvard Business Review report discusses the reality of AI adoption challenges in ...

As CEO and Co-founder of Astound Commerce US, Igor Gorin is responsible for the company’s global operations, overall business strategy and sales operations. Igor has more than 15 years of experience ...

IWMS stands for integrated workplace management system. These software solutions provide a centralized platform to manage corporate real estate and facilities.

Marcia is an editor and content writer for SAP Customer Experience, and the Executive Editor of The Future of Commerce. A professional skilled in crafting content that draws the reader in, she was ...

Puerto Rican living in Florida, recognized as a Top CRM Expert and Influencer and named in 2021 by Onalytica as an expert in the CRM sector in their study “Who is Who in Digital Experience”. Jesús is ...