Phones hold so much of our digital lives — emails, social media and bank accounts, photos, chat messages and more — that if ...

Tony Brazzale, a diving boat captain who has lived for 10 years in his Wellington home in southeastern Florida, wasn't worried about Hurricane Milton. The storm's ...

In a joint release [PDF] by the US National Security Agency, FBI, Cyber National Mission Force and UK National Cyber Security ...

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

A Laramie woman hit a deer at night on a remote section of Wyoming highway without cellphone service. What do you do in that ...

Gov. Gianforte accused the United States Forest Service of charging Montana too much for the Horse Gulch fire. But the Forest ...

By Peter Cameron, THE BADGER PROJECT Farewell, Frontier internet and phone service. Last month, Verizon Communications announced plans to buy the, to put ...

Two hikers suffering from altitude sickness on a New Mexico mountain managed to signal for help just before their cell phones ...

Traveling can be an exciting adventure, but high roaming charges and unreliable carrier services can often turn it into a ...

The FCC is waiving certain eligibility requirements to allow Hurricane Milton survivors to enroll in the Lifeline program.

The Federal Communications Commission Friday announced a six-month waiver to assist people affected by Hurricane Milton stay ...