Thousands of Verizon users were impacted by a nationwide telecommunication outage on Monday. Here's what to know and why your phone might say SOS.

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Downdetector reported that 87% of users cited issues with mobile phone service, 9% with home internet, and 4% reported no signal at all. This marks the second outage for Verizon in less than two ...

according to DownDetector – leaving customers unable to make phone calls or send text messages. Some customers reported receiving the following message: "Welcome to Verizon wireless ...