Southwest Airlines is offering buyouts and extended leaves of absence to airport workers to avoid what it calls “overstaffing ...
The buyout offers mainly target ground operations staff, including customer service agents, baggage handlers and cargo ...
Southwest Airlines will offer options for “voluntary separation” and extended leaves of absence to airport staff in 18 cities ...
As Boeing's Machinists return after eight weeks on strike, experts predict the work stoppage strained finances for the ...
That means finding the right balance of staff when things are most busy but not overstaffing when hours are slow. Past data ...
Here's how retailers planning to use AI can do so wisely to navigate their holiday labor hurdles and lay the groundwork for ...
Learn about the state of contact center technology and the latest software improvements giving call centers like yours a ...