Don’t apologize for your fees. Instead, practice active listening, continue to show empathy and communicate the value of your services.

A few professional pathways are congested, and some are nonexistent or under construction.

The veterinary industry is climbing the Slope of Enlightenment en route to the Plateau of Productivity. We’re witnessing a cultural transformation in which a patient’s emotional and physical ...

James Barr, DVM, DACVECC, is chief medical officer for Mars Petcare’s Science & Diagnostics Division, where he oversees the quality organization and leads delivery of medical care for Antech. Most ...

Dr. Schermerhorn received his VMD from the University of Pennsylvania and completed an internship at South Shore Veterinary Associates and a small animal internal medicine residency at Cornell ...

Dr. Campbell is the Medical Affairs Lead for Canine Chronic Pain at Zoetis. She received her DVM degree from University of Wisconsin and completed a residency in internal medicine and a master’s ...

Innovation Station guest columnist Jess Trimble, DVM, is the chief veterinary officer for the Anipanion veterinary telemedicine platform. She speaks and consults on telehealth implementation in ...

Dr. Wininger began his veterinary career researching neurology and developing treatments of neurodegenerative diseases that affect both young dogs and children. He has a special interest in ...

Mita Malhotra is the president of Chewy Health. She is passionate about pet health and driving long-term growth for Chewy via product innovation, technology and a laser focus on customer and ...

Dr. Ricky Walther is the chief medical officer at Pawlicy Advisor, a pet health insurance marketplace and comparison tool recommended by the American Animal Hospital Association. He helps ensure that ...

Dr. Sheinberg is a boarded dermatologist and co-owner of Dermatología Especializada Centro Veterinario Mexico in Mexico City. She is on the Board of the Latin American College of Veterinary ...

Shawn Wilkie is a serial entrepreneur and technology enthusiast who can lead, sell, and get things done. He has twenty years of experience in technology companies, and was a finalist for Ernst & Young ...