Consumers in the fairly recent past were somewhat tolerant when customer service queries took a long time to be resolved, being quite accustomed to a slow process. The experience of waiting on hold to ...
Every year, Smart City Expo World Congress (SCEWC) convenes a diverse crowd of industry executives, government leaders, researchers and entrepreneurs to connect with one another, learn and share how ...
One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...
Microsoft is to showcase its Azure OpenAI GPT-4o Realtime Application Programming Interface for speech and audio on RealWear devices at ADIPEC Exhibition and Conference, which is taking place in Abu ...
The role of generative artificial intelligence in financial services is evolving and understanding its full potential is as intricate a baking a complex recipe, according Efi Pylarinou, founder of ...
The typical office meeting is no longer limited to a single room with participants gathered around a table. According to Vic Bhagat, principle of alliances and ecosystem at Q-SYS, organisations need ...
Tiger Health Technology is a company of Tiger Technology, an experienced technology provider with 20 years of expertise in addressing mission-critical storage challenges across various industries.
As a Microsoft partner, ENow is trusted by large enterprises around the globe. It manages over 550 million employees in over 130 countries and its technologies monitor over 22 billion transactions per ...