Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, so long as it is ...

A simple CRM solution is often a good choice for small or new businesses. Check out our list of the best simple CRM of 2024.

The devs behind mobile-based tactical RPG Sunderfolk talk to Game Rant about making a game that's accessible to tabletop ...

Verizon provides excellent cell service to millions of customers, but that service isn't always cheap. Many MVNOs use Verizon ...

With the widespread adoption of mobile money services in Ghana and across Africa, fraudsters are increasingly exploiting ...